Last updated: April 3, 2024

PT PLN NUSANTARA POWER ("us", "we", or "our") operates the Savana Pro mobile application (hereinafter referred to as the "Service").

Introduction

Welcome to Savana Pro, a mobile application developed by PT PLN NUSANTARA POWER. This Privacy Policy governs your use of the Savana Pro application, herein referred to as the "Service".

Information Collection and Use

We prioritize the protection and privacy of your personal information. We do not collect any personally identifiable information from users of our Service. Your privacy is important to us, and we strive to maintain the confidentiality and security of any information you provide while using our app.

Data Collection and Storage

When you use the Savana Pro app, we may collect certain non-personal information automatically. This may include information such as your device type, operating system, language preferences, and usage statistics. We use this information solely to improve the functionality and performance of our app.

Crash Reporting

To ensure a seamless user experience, the Savana Pro app utilizes Firebase Crashlytics, a crash reporting tool provided by Google Firebase. Crashlytics helps us identify and fix issues within the app by collecting data about app crashes and errors. This data is collected anonymously and does not include any personally identifiable information.

Registration and Sign-In

When you register or sign in to the Savana Pro app, we require you to provide an email address and password. This information is necessary for authentication and account management purposes. Your email address will be used to communicate with you regarding your account, such as password reset instructions or important updates related to the Service. We do not share this information with any third parties.

Third-Party Services

The Savana Pro app may integrate with third-party services or platforms for certain features or functionalities. These third-party services are governed by their own privacy policies and terms of service. We encourage you to review the privacy policies of any third-party services you choose to interact with through our app.

Children's Privacy

The Savana Pro app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate action to remove such information from our records.

Security

We are committed to protecting the security of your personal information. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes we make will be effective immediately upon posting the updated Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after the posting of the updated Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at savanapro3@gmail.com. We are committed to addressing any issues or inquiries in a timely and transparent manner.

This privacy policy applies only to our online activities and is valid for visitors to our website and users of the Savana Pro mobile application. It does not apply to any information collected offline or via channels other than this website and the Savana Pro app.